Apple Watch FAQ
Everything you need to know about our Apple Watch app and complications.
I can’t seem to install the Apple Watch app on my watch. What’s up?
First, make sure you’re on watchOS 10 or above. Then try restarting your watch and phone, and open the Watch app on the iPhone to retry the installation.
Can the watch update my current location automatically?
Yep! But you’ll need to give Hello Weather permission to always detect your location—even when you’re not using the app. (Don’t worry, we don’t do anything with your location data other than send you a forecast and discard it immediately.)
Sometimes my location or complication info isn’t accurate, how should I fix it?
Usually you can just open the Hello Weather watch app to automatically refresh everything. If that doesn’t work, press down on the app until a Refresh button appears. Tap that and everything should sync up!
Hmm, that still didn’t sync.
Try opening the Hello Weather apps on both your watch and phone, then go to the Settings tab in the phone app, and select Apple Watch > Synchronize.
Argh, that still didn’t sync!
First, make sure your iPhone and watch are both on the latest iOS and watchOS, since Apple fixed some syncing bugs in the version 27 updates. Still stuck? Time for the nuclear option. Delete the Apple Watch app, and then delete the iOS app. Restart both devices. Reinstall the iOS app from the App Store and try synchronizing once more.
How do I change locations or forecast sources on the watch?
The watch app will use whatever location and data source you’re using on your phone. So if you’re set to Chicago with AccuWeather on your phone, that’s what you’ll see on your watch.
Are you planning to add more watch features?
Indeed! We’re likely to add customization options, more complication styles, and locations/source switching in a future update.